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FAQs
Got questions? We've got answers! Explore our Frequently Asked Questions to find quick solutions and helpful information about our Trade Programme.
How does the programme work?
Start by submitting our online form below. Once accepted, a member of our super friendly team will get you set up. From there, all your orders will be placed with a dedicated account handler via email or phone. All terms and conditions will be explained at sign-up.
What does my minimum order need to be?
We love working with all size businesses, we have many tiered options starting at just 10 packs.
How long does the approval process take?
The approval process usually takes 1-2 business days. We will notify you as soon as your application is reviewed.
Do you offer sample packs?
Yes, we offer sample packs for trade customers. Contact us to learn more.
What are your delivery charges?
Delivery is worked out based on the weight of your order, most packages are sent 2nd class Royal Mail, aiming to arrive within 48hrs. Should you have a larger order, we may contact you to discuss pallet delivery. Express delivery is available upon request. Delivery to Mainland UK only.
How can I contact Barkable customer service?
You can reach our customer service team via the contact form below or by emailing support@barkable.co.uk.